smcandrew

Prior to writing my last post regarding purchasing .me domains, I didn’t realize that I also had actually not purchased the domains I thought I had.  I received emails later in the day letting me know that (in essence) Open.me, Remote.me and PleaseHelp.me went to someone else somewhere else.

I’m sure there’s plenty of these floating around, but if you’re curious, this is the email response that myself and others received after the transaction went through:

Dear Scott McAndrew,

The following domain name has failed to be registered:

REMOTE.ME

Error: REMOTE.ME:  cannot register - already registered

We will evaluate this error and retry the registration if appropriate.

If we are unable to successfully register the domain name, your account will be credited accordingly. Please allow one business day for the refund to be processed.

Please contact GoDaddy.com, Inc. if you need any further assistance: http://www.godaddy.com/gdshop/support.asp?prog_id=GoDaddy&isc=gdbb14

Sincerely, GoDaddy.com, Inc.

Once the dust settles, it will be nice to hear what exactly happened.  The response that GoDaddy issued once the problem had been identified (around noon Pacific) is as follows:

We knew the .ME Open Registration response would be tremendous, but it went beyond even what we had expected. As a result, we experienced some system issues in our communication with the registry.

As soon as we became aware of the issue we began taking steps to correct it. It is now resolved.

For our customers, if we did not successfully register the domain name requested they will receive a full refund.